超越飛行

Our concierge handles everything beyond the flight: luxury ground transportation, restaurant reservations, hotel bookings, event tickets, custom catering requests, pet travel arrangements, visa assistance, and special occasion planning. Available 24/7 to all VOLO clients, with enhanced service for Elite and Infinite members.

You can reach our concierge via the VOLO platform chat, WhatsApp, email, or phone — 24 hours a day, 7 days a week. For in-flight requests, your cabin crew can relay messages directly to the concierge team in real time.

Basic concierge coordination (ground transport arrangement, catering selection, flight updates) is included with every charter booking at no additional cost. Premium services like exclusive event access, bespoke itinerary planning, and luxury procurement may carry separate fees, which are quoted transparently before confirmation.