Category 4 Hurricane — 48-Hour Caribbean Evacuation
Evacuating 85 resort guests and staff from St. Barts ahead of Hurricane Maria
A Category 4 hurricane was projected to make a direct hit on St. Barthélemy within 72 hours. A luxury resort needed to evacuate 85 guests and essential staff to multiple destinations — Miami, New York, London, and Paris. Commercial flights were fully booked or cancelled, and the airport had a 48-hour closure window approaching. Small runway (2,170 ft) limited aircraft options.
VOLO activated emergency protocols within 30 minutes of the resort's call. We identified 6 aircraft capable of St. Barts' short runway: two King Air 350s, two Pilatus PC-12s, and two Twin Otters for the initial hop to Sint Maarten (SXM), where larger jets — a Global 6000, Challenger 350, and two Falcon 900s — waited for onward flights to all four destinations. We coordinated with Caribbean ATC for priority departure slots.
All 85 people were evacuated within 36 hours — 12 hours before airport closure. Zero injuries, zero luggage lost. The resort's insurance company noted VOLO's response time set a new benchmark for Caribbean evacuations. The resort group now retains VOLO on annual emergency evacuation standby across their 12 properties.
When the forecast changed to Category 4, VOLO had aircraft positioning before we even finished our guest list. That saved us 6 critical hours.
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