Critical Care Without Borders
VOLO Air Ambulance provides medically equipped aircraft for emergency evacuations, hospital-to-hospital transfers, organ transport, and international patient repatriation. Every mission is staffed by licensed medical professionals and equipped with ICU-grade life support systems. Our 24/7 medical dispatch center coordinates with hospitals, aviation authorities, and ground ambulance services to ensure uninterrupted care from bedside to bedside. When minutes matter, VOLO delivers the speed, medical capability, and global reach your situation demands.
Medical Aviation Capabilities
ICU-Grade Equipment
Aircraft are outfitted with ventilators, cardiac monitors, defibrillators, infusion pumps, and portable ICU systems that replicate hospital-level care throughout the flight.
Onboard Medical Team
Every air ambulance flight is accompanied by a specialized medical crew that may include emergency physicians, flight nurses, paramedics, and respiratory therapists based on patient needs.
24/7 Emergency Dispatch
Our medical dispatch center operates around the clock, 365 days a year. We can have an air ambulance airborne within 2 to 3 hours of receiving your call, anywhere in the world.
International Medical Permits
Our operations team secures all necessary overflight permits, medical clearances, and customs documentation for international medical transfers, removing bureaucratic barriers during critical moments.
Hospital-to-Hospital Coordination
We coordinate directly with sending and receiving hospitals, ground ambulance services, and medical teams at both ends to ensure seamless patient handover and continuity of care.
Pressurized Cabin Control
Our aircraft maintain sea-level cabin pressure when medically required, essential for patients with respiratory conditions, traumatic brain injuries, or post-surgical needs where altitude changes could cause complications.
Service Scenarios
Emergency Medical Evacuation
Rapidly transport critically ill or injured patients from remote locations, disaster zones, or facilities without adequate care to advanced medical centers. Our fleet can reach virtually any airport worldwide and maintain life support throughout the journey.
Organ Transport
Time-critical organ transport requires absolute reliability and speed. VOLO provides dedicated aircraft on standby for transplant centers, ensuring organs arrive within the viability window with medical personnel monitoring conditions throughout transit.
Neonatal Transfers
Safely transport premature or critically ill newborns between hospitals using specialized neonatal incubators and monitoring equipment. Our medical crews include neonatal specialists trained in high-altitude infant care.
International Repatriation
Bring patients home from abroad when local medical facilities are insufficient or when families wish to continue treatment in their home country. We handle all diplomatic, medical, and logistical coordination for cross-border transfers.
Frequently Asked Questions
How quickly can an air ambulance be dispatched?+
In most cases, we can have a fully equipped air ambulance airborne within 2 to 3 hours of receiving the mission request. For pre-positioned aircraft near major medical centers, response times can be even shorter. Our 24/7 dispatch team begins coordinating medical crew, permits, and logistics the moment your call comes in.
What medical staff accompany the patient?+
The medical team composition depends on the patient's condition and is determined in consultation with the treating physician. A typical crew includes a flight physician and a critical care nurse. For specialized cases, we add respiratory therapists, neonatal specialists, or additional nursing staff as required.
Can you transport patients on ventilators or life support?+
Yes, our air ambulance aircraft are fully equipped to transport ventilator-dependent and life-support patients. We carry portable ICU systems, backup power supplies, and redundant medical equipment to ensure uninterrupted care. Our medical crews are specifically trained in managing critical patients during flight.
Does insurance cover air ambulance services?+
Many comprehensive health insurance and travel insurance policies include air ambulance coverage, though the extent varies. We provide detailed invoices and documentation formatted for insurance claims. Our patient services team can also liaise with your insurance provider to facilitate pre-authorization when time permits.
Can family members travel with the patient?+
Yes, most air ambulance aircraft can accommodate 1 to 2 family members alongside the patient and medical team. We understand the importance of family presence during medical transfers and make every effort to include them. Seating availability depends on the specific aircraft and medical equipment configuration.
How do you handle international medical permits and customs?+
Our dedicated operations team manages all international requirements, including overflight permits, landing permissions, medical equipment customs declarations, and patient immigration documentation. We maintain relationships with aviation authorities worldwide to expedite these processes, which is especially critical for time-sensitive medical missions.